CRM applications for various Business functions:

Marketing:

• Data Warehouses
• Campaign Management
• Lead Generation
• Executive Information Systems

• Sales Force Management
• Electronic Territory Management Systems
• Partner Relationship Management
• Opportunity Management
• Contact management
• Calendaring functions
• Forecasting tools
• Configuration models.

Service :

• Field Service Reports
• Call Centers
• E-Mail Management

Call Center Applications:

• Call Recording System
• CRM Solution and customer management